Sign-in email not arriving

The sign-in email usually arrives within a minute.

Check these first

1. Spam or junk folder. Mark the email as not spam, so the next one arrives normally.
2. The address. The page Check your email shows the address you entered. A typo? Tap Use another email.
3. The right address. You can only sign in with the email address the owner added to the team. For privacy the page never says whether an address has an account, so a wrong address looks just like a right one.
4. Wait a minute, then tap Send a new email. Use the code from the latest email; older codes stop working.

Still nothing?

• Too many requests in a short time are blocked for a while (a few emails per address and hour). Wait an hour.
• Company email systems sometimes hold emails back. Try again later, or ask the owner to add a different address.
• Ask the owner to check that your email address in Settings → Team is correct.

If nobody in the bar gets an email, tell your provider, with the time you tried and the reference if a page showed one.