The till doesn't open

What you see	What to do
This device is not a till	The device is not registered, was unpaired, or the browser data was cleared. A manager registers it again. See Set up a till.
Till locked after too many wrong PINs. Try again in … min.	Wait the minutes shown. Then use the right PIN.
My PIN doesn’t work	Ask an owner to set a new PIN under Settings → Team.
The till asks for the PIN in the middle of the shift	Someone tapped Sign out, or you were removed from the team. Unlock again, or ask the owner.
No active drinks	Switch drinks on under Drinks (switch Live).
Connection lost – prices may be outdated	The tablet has no internet. Wait until the message goes away before checking out.

Tip

The registration belongs to one browser on one device. If you use another browser on the same tablet, it is not a till.